Returns&Refund Policy
We will gladly accept your return of UNWORN merchandise within 30 days from the shipping date. Exchanges for the same style are always free. Please note that exchange orders are cancelled if returns are not received within 21 days.
NOTES
Please return item(s) in the original box. You will not be charged for the cost of exchange shipping if you use the label provided.
Please allow two weeks for your return to be processed. You will receive an email to confirm a successful return. A credit should appear on your credit card, or original method of payment, within two billing cycles. Please note: A return shipping charge of $6.99 will be deducted from your refund.
DAMAGED OR DEFECTIVE PRODUCT
We are sorry you are experiencing an issue with your product! To help expedite your concern, please see the general guidelines below to help determine if your product will be considered defective by our review team.
Definition of a defective product:
- A Defective Product is an imperfection in a product that has a manufacturing or design defect
If you feel your product is defective as a result of a manufacturing or design defect, please contact us info@plantonto.com